At Silikal, our Technical Customer Support team is the crucial link between customers, sales, product development, and our laboratory. Their mission is to ensure our products deliver maximum performance on every project—whether in the UK or internationally.

Supporting projects across the country, the team is always in close contact with the relevant departments to provide expert guidance wherever it’s needed. In the UK, Marc Smith serves as our dedicated representative, ensuring local customers, architects, and installers receive tailored support and practical solutions.

Whether on-site, in the laboratory, or at their desks, our experts bring technical know-how, hands-on experience, and a passion for problem-solving. Their goal is to develop bespoke solutions that meet the specific requirements of each project. Strong collaboration with internal teams and external partners is at the heart of their approach—a true demonstration of Silikal’s commitment to customer success.